Symantec Introduces Advanced EDR Tools and Fully-Managed Service to Stop the Most Dangerous Cyber Threats

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Symantec Corp., the world’s leading cyber security company, today announced a new Managed Endpoint Detection and Response (MEDR) service and enhanced EDR 4.0 technology. These advancements improve attack discovery and incident response using AI-driven analytics and automation to quickly discover and stop sophisticated cyber attacks. 

Enterprise IT and Security Ops teams are increasingly challenged to investigate and respond to advanced and emerging threats with available resources and staff. Symantec’s MEDR service harnesses the power of EDR 4.0 to improve incident response, threat hunting and forensics, fortifying teams with investigation expertise and threat intelligence from a world-class team of Symantec SOC analysts.

Symantec MEDR detects stealthy attacks and expertly examines suspicious activity for faster incident validation and response. A powerful combination of Symantec EDR 4.0, the SOC technology platform, and the Global Intelligence Network, allows Symantec analysts to provide 24x7 expertise. Managed threat hunting, remote investigations, and endpoint containment enable security teams around the world to stay ahead of threats. Features include:
Industry- and region-specific analysts provide 24x7 coverage across six global SOCs.
Managed threat hunting provides detection for zero-day and unknown threats.
Industry best practices including MITRE ATT&CK framework help to quickly identify critical indicators of attack.
Rapid containment of compromised endpoints using pre-authorized measures.
Custom and emerging threat reports, business reviews, and 24x7 coverage.

“Many customers simply can’t find enough cyber security experts to meet demand. Our MEDR service provides access to Symantec’s elite SOC analysts and advanced machine learning techniques to reduce the burden on staff and shrink the time it takes to investigate incidents,” said Art Gilliland, EVP and GM Enterprise Products, Symantec. “For organizations with robust security response teams, EDR 4.0 is now available on any device, anywhere, before or after an attack occurs to provide comprehensive detection and response.”

Symantec’s EDR 4.0 continuously updates AI-driven detection engines using threat research from Symantec’s elite team of researchers and global telemetry from 175 million endpoints to train analytics to detect new attack patterns. EDR 4.0 is now available on any device, anywhere, before or after an attack. New features include: 
Advanced attack detections to help thwart “living off the land” file-less attacks.
Automated playbooks to quickly initiate investigations.
MITRE ATT&CK framework enrichment to expose gaps in the attack lifecycle.
Advanced pre- and post-breach comprehensive EDR tools.
Flexible deployment options for Symantec Endpoint Protection (SEP) and non-SEP endpoints for macOS, Linux and Windows.

“Many organizations are struggling with threat detection and incident response because of both the volume and sophistication of attacks, and an expanding attack surface. They also face many challenges including the volume of alerts and a continued reliance on manual processes,” said ESG senior principal analyst Jon Oltsik. “With a critical shortage of skilled investigators available, security teams need smart tools and services that can help them deal with the scale and speed of the modern threat environment, making it easier to identify and fix impacted endpoints. To improve IR processes, cybersecurity professionals must eschew legacy approaches and embrace the right tools and services.”


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